I believe that my voice pretty manlike. Manly. Not feminine.
Yet why am I always called "ma'am" when speaking to clients on the phone at work? I don't get it?
I have told some friends here that I get that a lot and then I kindly have to correct the person on the phone. Actually it's always ladies that mistake me for a lady. They always say sorry and carry on the conversation yet still slip in the occasional "ma'am" in there.
dang it! why!??!!!
Well today was the worst case phone scenario! Here's the conversation and I am NOT making this up!
Me: This is Isaac, how can I help you?
Lady: Hi, my supervisor wanted to know how our taxes are calculated.
Me: OK, let me look up your account and...
Lady: What was your name again?
Me: Isaac
Lady: Oh OK, My supervisor told me to call Isaac so I assumed it would be a man I was calling.
Me: I am...
Lady: ...Excuse me?
Me: I am a man.
Lady: (pause)...Oh dear...oh!...well I sure did walk myself into that hole...huh...i'm sorry.
And then my masculinity gave me a wedgie and ran off into the shadows.
And...Don't try calling me to listen to my voice!
5 comments:
OH My GOODNESS! I can't believe that this is a true story!!! HA HA HA! This is awful.
you do kind of raise your voice when you talk on the phone - i noticed that when i shared an office with you...that is, unless you are annoyed or irritated at the person then you lower your voice to below normal - maybe i should have given you the head's up about this earlier
That is funny. The only thing worse would be if she was sitting in your office looking at you when she said all that.
I'm going to ignore that last line. Don't be surprised if I call you sometime this week for 'advice'
... I gotta hear it.
That is priceless. I get that a lot too but I just play the part of a woman. It helps me get better settlements because it usually ends up less confrontational.
i know i shouldn't be laughing, but I am...but if it makes you feel any better, i don't think you sound like a girl, of course, I also don't talk to you on the phone...
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